What made you choose a career in the industry?

I used to work in the fashion industry before taking a break to raise children. I saw an advert for a Client Services Executive based in Reigate, which was local to me. I decided to apply as the advert said full training was given and mentioned career progression was available, for those who wanted it.

Whilst it was a complete change of industry, I knew that I had transferable skills that I could use and wasn’t worried because Future Proof made it clear there would be step-by-step training. At the time I wanted a job that got me back onto the career ladder!

What advice would you give to others trying to get into the industry?

Take that leap, send in that application, show off the skills you have as a person and be willing to try anything.

If you get turned down for a job make sure you ask the company why, so that you can learn for the next time. Companies are happy to give feedback and will actually be impressed if you ask. You never know, you might be their second choice and that phone might still ring if there’s another job coming up soon.

What’s the most important lesson you’ve learnt so far from working in the industry?

Find your feet, do exactly as you’re taught and don’t be afraid to ask questions. Learning is about writing down what you’re being taught, following it and if mistakes are made that’s ok, it’s all a learning process. Just don’t keep making the same mistakes!

Always ask new questions and be brave. Companies want you to succeed as it means they’re succeeding in their training of you. Whether you’re a student or returning back to the workplace after a break, everyone starts somewhere and that shouldn’t be something to be scared of. Who knew after fashion I would become a Protection Adviser!? I found my feet again and that flame in me that made me want to succeed.

What are the things you love most about working in the industry?

I love my job, speaking with the public and helping them, no matter their age, background or income. Knowing that I have helped protect their families and given them peace of mind should they die (life insurance) or suffer from a serious illness (critical illness insurance), they can relax and get better without having to worry about their income.

I also love that when you get your feet in the door, it really does open a world of opportunities that you wouldn’t know about until you start working in the industry. I’ve made some really nice contacts in the insurance world, both at other advice companies and big insurance brands themselves.

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